eBay: The number works well is you have all your fact...
A eBay customer review by GetHuman user ~war5cry from November 24th, 2017
Background on ~war5cry's case
GetHuman: ~war5cry - can you tell our other eBay customers when your case took place?
~war5cry: Yes. It was afternoon, on November 22nd.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~war5cry a list of common eBay problems)
~war5cry: "Track order" was why I was trying to contact.
~war5cry's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~war5cry: The number works well is you have all your facts together before reaching an operator as they have a script to go through and it's important to be patient. Be warned that eBay drops calls often so make sure that the representative has your number to call back if this happens. The system knows who you are but customer service doesn't.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~war5cry: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~war5cry: I'd give them a two out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~war5cry: For that I would say five out of five.
GetHuman: And finally- any advice for other eBay customers?
~war5cry: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~war5cry taken from his eBay customer service problem that occurred on November 22nd, 2017.