eForCity.com: I got through just fine. The polite rep looked...
A eForCity.com customer review by GetHuman user ~Anonymous Male from November 27th, 2017
Background on ~Anonymous Male's case
GetHuman: ~Anonymous Male - can you tell our other eForCity.com customers when your case took place?
~Anonymous Male: Yup. It was middle of the night, on November 25th.
GetHuman: Did you reach out to eForCity.com, and if so, how?
GetHuman: And which of these common eForCity.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous Male a list of common eForCity.com problems)
~Anonymous Male: "Overcharge/Strange charge" was why I was trying to call.
~Anonymous Male's review of eForCity.com customer service
GetHuman: So how would you sum up your experience for GetHuman's eForCity.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous Male: I got through just fine. The polite rep looked up my order and confirmed everything. Then she forwarded the tracking info to me in an email for me to track. I had no issues with their customer service.
GetHuman: Let's quantify your experience contacting eForCity.com. On a scale of 1 to 5, how easy is it go get help on a eForCity.com problem?
~Anonymous Male: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous Male: I'd give them a two out of five on communication.
GetHuman: And what about eForCity.com's ability to quickly and effectively address your problem?
~Anonymous Male: For that I would say five out of five.
GetHuman: And finally- any advice for other eForCity.com customers?
~Anonymous Male: Call them early in the day or late. Don't forget any personal or account information you might need for eForCity.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous Male taken from his eForCity.com customer service problem that occurred on November 25th, 2017.