eForCity.com: Call their customer service line...
A eForCity.com customer review by GetHuman user ~nony from November 22nd, 2017
Background on ~nony's case
GetHuman: ~nony - can you tell our other eForCity.com customers when your case took place?
~nony: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to eForCity.com, and if so, how?
GetHuman: And which of these common eForCity.com customer issues best describes the reason you wanted to talk to them?
(Shows ~nony a list of common eForCity.com problems)
~nony: "Warranty claim" was why I was trying to call.
~nony's review of eForCity.com customer service
GetHuman: So how would you sum up your experience for GetHuman's eForCity.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nony: Call their customer service line(***) ***-**** they are open Monday -Friday *am-*pm Pacific Standard Time. (***) ***-**** is not for customer service!!
GetHuman: Let's quantify your experience contacting eForCity.com. On a scale of 1 to 5, how easy is it go get help on a eForCity.com problem?
~nony: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nony: I'd give them a one out of five on communication.
GetHuman: And what about eForCity.com's ability to quickly and effectively address your problem?
~nony: For that I would say five out of five.
GetHuman: And finally- any advice for other eForCity.com customers?
~nony: Call them early in the day or late. Don't forget any personal or account information you might need for eForCity.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nony taken from his eForCity.com customer service problem that occurred on November 13th, 2017.