eForCity.com: I ordered something through Walmart and my orde...
A eForCity.com customer review by GetHuman user ~Amy Kruger from November 26th, 2017
Background on ~Amy Kruger's case
GetHuman: ~Amy Kruger - can you tell our other eForCity.com customers when your case took place?
~Amy Kruger: Yes. It was morning, on November 20th.
GetHuman: Did you reach out to eForCity.com, and if so, how?
GetHuman: And which of these common eForCity.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Amy Kruger a list of common eForCity.com problems)
~Amy Kruger: "Returns" was why I was trying to call.
~Amy Kruger's review of eForCity.com customer service
GetHuman: So how would you sum up your experience for GetHuman's eForCity.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Amy Kruger: I ordered something through Walmart and my order came through your company in the end. I had accidently bumbped the Cancelation Button BUT I DO NOT WANT TO CANCEL. Why is it still processing when my tracking told me my order had been shipped??????????????????????????????????**Thank you for getting back to me.**Amy Kruger
GetHuman: Let's quantify your experience contacting eForCity.com. On a scale of 1 to 5, how easy is it go get help on a eForCity.com problem?
~Amy Kruger: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Amy Kruger: I'd give them a one out of five on communication.
GetHuman: And what about eForCity.com's ability to quickly and effectively address your problem?
~Amy Kruger: For that I would say one out of five.
GetHuman: And finally- any advice for other eForCity.com customers?
~Amy Kruger: Call them early in the day or late. Don't forget any personal or account information you might need for eForCity.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Amy Kruger taken from his eForCity.com customer service problem that occurred on November 20th, 2017.