eForCity.com: Wish i would have seen ratings first. Items did...
A eForCity.com customer review by GetHuman user GetHuman-14405 from November 24th, 2017
Background on GetHuman-14405's case
GetHuman: GetHuman-14405 - can you tell our other eForCity.com customers when your case took place?
GetHuman-14405: Yes I can. It was middle of the night, on November 21st.
GetHuman: Did you reach out to eForCity.com, and if so, how?
GetHuman: And which of these common eForCity.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-14405 a list of common eForCity.com problems)
GetHuman-14405: "Complaint" was why I was trying to call.
GetHuman-14405's review of eForCity.com customer service
GetHuman: So how would you sum up your experience for GetHuman's eForCity.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-14405: Wish i would have seen ratings first. Items did not work. Can't get through on phone or email. Buyer beware.
GetHuman: Let's quantify your experience contacting eForCity.com. On a scale of 1 to 5, how easy is it go get help on a eForCity.com problem?
GetHuman-14405: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-14405: I'd give them a three out of five on communication.
GetHuman: And what about eForCity.com's ability to quickly and effectively address your problem?
GetHuman-14405: For that I would say four out of five.
GetHuman: And finally- any advice for other eForCity.com customers?
GetHuman-14405: Call them early in the day or late. Don't forget any personal or account information you might need for eForCity.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-14405 taken from his eForCity.com customer service problem that occurred on November 21st, 2017.