eFurnitureshowroom.com: Please do not be as big a fool as I was for dea...
A eFurnitureshowroom.com customer review by GetHuman user ~brill4318 from November 12th, 2017
Background on ~brill4318's case
GetHuman: ~brill4318 - can you tell our other eFurnitureshowroom.com customers when your case took place?
~brill4318: Sure. It was evening, on November 8th.
GetHuman: Did you reach out to eFurnitureshowroom.com, and if so, how?
GetHuman: And which of these common eFurnitureshowroom.com customer issues best describes the reason you wanted to talk to them?
(Shows ~brill4318 a list of common eFurnitureshowroom.com problems)
~brill4318: "Overcharge/Strange charge" was why I was trying to call.
~brill4318's review of eFurnitureshowroom.com customer service
GetHuman: So how would you sum up your experience for GetHuman's eFurnitureshowroom.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~brill4318: Please do not be as big a fool as I was for dealing with these people. Save yourself the aggravation and expense and deal with a reputable company. Check the BBB rating for e-furniture, I sure wish I had.*I placed an order with efurnitureshowroom for the * piece Pulaski Edwardian bedroom suite, which is one of their high end bedrooms. If you care to read all the sordid details I have included those below, but if you are interested in only the areas of concern I will list them succinctly***.*Advertising: e-furniture describes the set as being made of "Hand crafted from birch hardwood solids and cherry veneers with the rich glow of the Edwardian finish." The truth is all the decorative carvings are injection molded resin (plastic).**.*The furniture had been repaired using a type of wood putty which was a completely different color from the finish.**.*The acclaimed "White Glove" delivery service is a joke as on both attempted deliveries the very obvious defects in the furniture es
GetHuman: Let's quantify your experience contacting eFurnitureshowroom.com. On a scale of 1 to 5, how easy is it go get help on a eFurnitureshowroom.com problem?
~brill4318: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~brill4318: I'd give them a one out of five on communication.
GetHuman: And what about eFurnitureshowroom.com's ability to quickly and effectively address your problem?
~brill4318: For that I would say three out of five.
GetHuman: And finally- any advice for other eFurnitureshowroom.com customers?
~brill4318: Call them early in the day or late. Don't forget any personal or account information you might need for eFurnitureshowroom.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~brill4318 taken from his eFurnitureshowroom.com customer service problem that occurred on November 8th, 2017.