eReplacementparts.com: Part on order for * months. They claim they ca...
A eReplacementparts.com customer review by GetHuman user ~Frustrated from November 23rd, 2017
Background on ~Frustrated's case
GetHuman: ~Frustrated - can you tell our other eReplacementparts.com customers when your case took place?
~Frustrated: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to eReplacementparts.com, and if so, how?
GetHuman: And which of these common eReplacementparts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated a list of common eReplacementparts.com problems)
~Frustrated: "Change order" was why I was trying to call.
~Frustrated's review of eReplacementparts.com customer service
GetHuman: So how would you sum up your experience for GetHuman's eReplacementparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated: Part on order for * months. They claim they can't get it from the manufacturer. I checked with manufacturer and they have * in stock. Why can't they get * of them and ship to me??
GetHuman: Let's quantify your experience contacting eReplacementparts.com. On a scale of 1 to 5, how easy is it go get help on a eReplacementparts.com problem?
~Frustrated: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated: I'd give them a two out of five on communication.
GetHuman: And what about eReplacementparts.com's ability to quickly and effectively address your problem?
~Frustrated: For that I would say one out of five.
GetHuman: And finally- any advice for other eReplacementparts.com customers?
~Frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for eReplacementparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated taken from his eReplacementparts.com customer service problem that occurred on November 13th, 2017.