eReplacementparts.com: Stay away. They lose parts in their own wareho...
A eReplacementparts.com customer review by GetHuman user ~FEO from November 22nd, 2017
Background on ~FEO's case
GetHuman: ~FEO - can you tell our other eReplacementparts.com customers when your case took place?
~FEO: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to eReplacementparts.com, and if so, how?
GetHuman: And which of these common eReplacementparts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~FEO a list of common eReplacementparts.com problems)
~FEO: "Track order" was why I was trying to call.
~FEO's review of eReplacementparts.com customer service
GetHuman: So how would you sum up your experience for GetHuman's eReplacementparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~FEO: Stay away. They lose parts in their own warehouse. Do not track orders or re-orders. They are a parts re-seller of OEM parts so rely on the manufacturer to have the items in their stock and get them to Utah. They are cheaper but if the cannot get the parts it does not matter. Ordered on ** April. Reordered one part on ** May. Cancelled on ** Jun and ordered directly from the manufacturer. Will never use again.
GetHuman: Let's quantify your experience contacting eReplacementparts.com. On a scale of 1 to 5, how easy is it go get help on a eReplacementparts.com problem?
~FEO: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~FEO: I'd give them a one out of five on communication.
GetHuman: And what about eReplacementparts.com's ability to quickly and effectively address your problem?
~FEO: For that I would say two out of five.
GetHuman: And finally- any advice for other eReplacementparts.com customers?
~FEO: Call them early in the day or late. Don't forget any personal or account information you might need for eReplacementparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~FEO taken from his eReplacementparts.com customer service problem that occurred on November 17th, 2017.