eReplacementparts.com: purchased part *AC-**** on**-**-**** (this is a...

A eReplacementparts.com customer review by GetHuman user ~Winston Lee from November 21st, 2017

Background on ~Winston Lee's case

GetHuman: ~Winston Lee - can you tell our other eReplacementparts.com customers when your case took place?
~Winston Lee: Yup. It was morning, on November 14th.
GetHuman: Did you reach out to eReplacementparts.com, and if so, how?
~Winston Lee: I used the 866-802-6383 number I found for on the GetHuman eReplacementparts.com customer phone number page I was on: eReplacementparts.com Customer Service Phone Number
GetHuman: And which of these common eReplacementparts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Winston Lee a list of common eReplacementparts.com problems)
~Winston Lee: "Change order" was why I was trying to call.

~Winston Lee's review of eReplacementparts.com customer service

GetHuman: So how would you sum up your experience for GetHuman's eReplacementparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Winston Lee: purchased part *AC-**** on**-**-**** (this is a cooling fan for a craftsman air compressor) it has just came apart . Is there a warranty for this part . Thank You , Wiskton Lee
GetHuman: Let's quantify your experience contacting eReplacementparts.com. On a scale of 1 to 5, how easy is it go get help on a eReplacementparts.com problem?
~Winston Lee: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Winston Lee: I'd give them a one out of five on communication.
GetHuman: And what about eReplacementparts.com's ability to quickly and effectively address your problem?
~Winston Lee: For that I would say three out of five.
GetHuman: And finally- any advice for other eReplacementparts.com customers?
~Winston Lee: Call them early in the day or late. Don't forget any personal or account information you might need for eReplacementparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Winston Lee taken from his eReplacementparts.com customer service problem that occurred on November 14th, 2017.

eReplacementparts.com

1.00 of 5 stars | 7 reviews

~Winston Lee's eReplacementparts.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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