netTALK: Waiting ** minutes to cut my call off ! I think...
A netTALK customer review by GetHuman user ~nettalk annoyed ex customer from November 24th, 2017
Background on ~nettalk annoyed ex customer's case
GetHuman: ~nettalk annoyed ex customer - can you tell our other netTALK customers when your case took place?
~nettalk annoyed ex customer: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to netTALK, and if so, how?
GetHuman: And which of these common netTALK customer issues best describes the reason you wanted to talk to them?
(Shows ~nettalk annoyed ex customer a list of common netTALK problems)
~nettalk annoyed ex customer: "Complaint" was why I was trying to call.
~nettalk annoyed ex customer's review of netTALK customer service
GetHuman: So how would you sum up your experience for GetHuman's netTALK customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nettalk annoyed ex customer: Waiting ** minutes to cut my call off ! I think I will take my hummer and destroy the non working nettalk **** device.
GetHuman: Let's quantify your experience contacting netTALK. On a scale of 1 to 5, how easy is it go get help on a netTALK problem?
~nettalk annoyed ex customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nettalk annoyed ex customer: I'd give them a three out of five on communication.
GetHuman: And what about netTALK's ability to quickly and effectively address your problem?
~nettalk annoyed ex customer: For that I would say four out of five.
GetHuman: And finally- any advice for other netTALK customers?
~nettalk annoyed ex customer: Call them early in the day or late. Don't forget any personal or account information you might need for netTALK to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nettalk annoyed ex customer taken from his netTALK customer service problem that occurred on November 17th, 2017.