netTALK: these guys don't dive one **** about anything x...
A netTALK customer review by GetHuman user ~eddie Clark from November 27th, 2017
Background on ~eddie Clark's case
GetHuman: ~eddie Clark - can you tell our other netTALK customers when your case took place?
~eddie Clark: Yes I can. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to netTALK, and if so, how?
GetHuman: And which of these common netTALK customer issues best describes the reason you wanted to talk to them?
(Shows ~eddie Clark a list of common netTALK problems)
~eddie Clark: "Change plan" was why I was trying to call.
~eddie Clark's review of netTALK customer service
GetHuman: So how would you sum up your experience for GetHuman's netTALK customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~eddie Clark: these guys don't dive one **** about anything xcept getting at yer cash...don't buy into their slikbull!
GetHuman: Let's quantify your experience contacting netTALK. On a scale of 1 to 5, how easy is it go get help on a netTALK problem?
~eddie Clark: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~eddie Clark: I'd give them a three out of five on communication.
GetHuman: And what about netTALK's ability to quickly and effectively address your problem?
~eddie Clark: For that I would say two out of five.
GetHuman: And finally- any advice for other netTALK customers?
~eddie Clark: Call them early in the day or late. Don't forget any personal or account information you might need for netTALK to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~eddie Clark taken from his netTALK customer service problem that occurred on November 23rd, 2017.