San Diego Union Tribune: disconnected every time system tried to transfe...
A San Diego Union Tribune customer review by GetHuman user ~michael barone from November 28th, 2017
Background on ~michael barone's case
GetHuman: ~michael barone - can you tell our other San Diego Union Tribune customers when your case took place?
~michael barone: Yes. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to San Diego Union Tribune, and if so, how?
GetHuman: And which of these common San Diego Union Tribune customer issues best describes the reason you wanted to talk to them?
(Shows ~michael barone a list of common San Diego Union Tribune problems)
~michael barone: "Cancel subscription" was why I was trying to call.
~michael barone's review of San Diego Union Tribune customer service
GetHuman: So how would you sum up your experience for GetHuman's San Diego Union Tribune customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~michael barone: disconnected every time system tried to transfer me to agent* disconnected over and over* tried to call online and it failed also* cannot get person to talk to* no front section and no sports section
GetHuman: Let's quantify your experience contacting San Diego Union Tribune. On a scale of 1 to 5, how easy is it go get help on a San Diego Union Tribune problem?
~michael barone: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~michael barone: I'd give them a one out of five on communication.
GetHuman: And what about San Diego Union Tribune's ability to quickly and effectively address your problem?
~michael barone: For that I would say one out of five.
GetHuman: And finally- any advice for other San Diego Union Tribune customers?
~michael barone: Call them early in the day or late. Don't forget any personal or account information you might need for San Diego Union Tribune to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~michael barone taken from his San Diego Union Tribune customer service problem that occurred on November 22nd, 2017.