eBay: Asia based center. Been a Pseller for ** yrs on...

A eBay customer review by GetHuman user ~No one but me from November 28th, 2017

Background on ~No one but me's case

GetHuman: ~No one but me - can you tell our other eBay customers when your case took place?
~No one but me: Sure. It was evening, on November 26th.
GetHuman: Did you reach out to eBay, and if so, how?
~No one but me: I used the 866-540-3229 number I found for on the GetHuman eBay customer phone number page I was on: eBay Customer Service Phone Number
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~No one but me a list of common eBay problems)
~No one but me: "Cancel order" was why I was trying to call.

~No one but me's review of eBay customer service

GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~No one but me: Asia based center. Been a Pseller for ** yrs on eBay selling before eBay and pictures of items sold was an optional choice. On eBay sine **. There's way better ones out there u want real time resault this is not the * to call. IMO and years of calling getting spun off to him her them n back.call be dead serious and dand a manger tht able to provide real*Resaults n not just a keyboard with a name. Get tht person and ask for the next highest manager do this and push unril u hit top of the line. If u know ur right. Ur right if ur just putting on a show. Well u know tht too. But way to many of those these days and is why there's *** call centers and getting the same center again with the same named agant is a miricale and usually not happening with eBay. These are fake names given out to callers and changed per call let or by the day or eaxh call. U'll never get a "real"*Person at a location like tht. "Real people" are those tht don't repeat themselves using words like well I've entered t
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~No one but me: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~No one but me: I'd give them a two out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~No one but me: For that I would say five out of five.
GetHuman: And finally- any advice for other eBay customers?
~No one but me: Call them early in the day or late. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~No one but me taken from his eBay customer service problem that occurred on November 26th, 2017.


3.30 of 5 stars | 877 reviews

~No one but me's eBay Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like eBay, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with eBay in any way.

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