eBay: EBAY CUSTOMER SERVICE IS TERRIBLE,HORRIBLE,INCO...

A eBay customer review by GetHuman user ~PISSED OFF SELLER from November 26th, 2017

Background on ~PISSED OFF SELLER's case

GetHuman: ~PISSED OFF SELLER - can you tell our other eBay customers when your case took place?
~PISSED OFF SELLER: Yeah. It was late at night, on November 20th.
GetHuman: Did you reach out to eBay, and if so, how?
~PISSED OFF SELLER: I used the 866-540-3229 number I found for on the GetHuman eBay customer phone number page I was on: eBay Customer Service Phone Number
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
Shows ~PISSED OFF SELLER a list of common eBay problems
~PISSED OFF SELLER: "Refunds and Returns" was why I was trying to call.

~PISSED OFF SELLER's review of eBay customer service

GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PISSED OFF SELLER: EBAY CUSTOMER SERVICE IS TERRIBLE,HORRIBLE,INCOMPETENT,RUDE,*AMD THEY LIE. THEY DO NOT WORK FOR THE SELLER, THEY WORK AGAINST THEM. SHAME ON YOU EBAY. YOU ****. IF YOU ARE THINKING OF SELLING ON EBAY DO NOT DO IT. READ ALL THE REVIEWS ABOUT HOW HORRIBLE CUSTOMER SERVICE FOR SELLERS ARE. YOUR BLOOD PRESSURE WILL BE SKY HI BY THE END OF YOUR WAIT TIME AND CONVERSATION WITH SOME ONE WHO DOESN'T EVEN SPEAK ENGLISH. IT WILL MAKE YOU CRAZY AND PISSED OFF THE REST OF THE DAY. THEY NEED A NEGATIVE STAR RATING CAUSE THEY DESERVE LESS THAN THAT. HORRIBLE AND SHAME ON YOU EBAY.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~PISSED OFF SELLER: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PISSED OFF SELLER: I'd give them a four out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~PISSED OFF SELLER: For that I would say one out of five.
GetHuman: And finally- any advice for other eBay customers?
~PISSED OFF SELLER: Call them early in the day or late. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PISSED OFF SELLER taken from his eBay customer service problem that occurred on November 20th, 2017.

eBay

3.30 of 5 stars | 877 reviews
eBay ReviewseBay's Phone NumberAll eBay contact infoGeneral eBay customer service info
~PISSED OFF SELLER's eBay Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like eBay, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with eBay in any way.
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