EBAY purchase history has been DOWN ALL THRU MA...

A eBay customer review by GetHuman user ~Truth Seeker from November 27th, 2017

Background on ~Truth Seeker's case

GetHuman: ~Truth Seeker - can you tell our other eBay customers when your case took place?
~Truth Seeker: Yes I can. It was evening, on November 22nd.
GetHuman: Did you reach out to eBay, and if so, how?
~Truth Seeker: I used the 866-540-3229 number I found for on the GetHuman eBay customer phone number page I was on: eBay Customer Service Phone Number
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~Truth Seeker a list of common eBay problems)
~Truth Seeker: "Warranty claim" was why I was trying to call.

~Truth Seeker's review of eBay customer service

GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Truth Seeker: EBAY purchase history has been DOWN ALL THRU MARCH !!!!! They Must have been HACKED ? And they NEVER SAID A WORD TO THE PUBLIC !!!! EBAY is covering something up !
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~Truth Seeker: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Truth Seeker: I'd give them a two out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~Truth Seeker: For that I would say one out of five.
GetHuman: And finally- any advice for other eBay customers?
~Truth Seeker: Call them early in the day or late. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Truth Seeker taken from his eBay customer service problem that occurred on November 22nd, 2017.


3.30 of 5 stars | 877 reviews

~Truth Seeker's eBay Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like eBay, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with eBay in any way.

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