eBay: Had problem with unethical seller. Ebay reviewe...

A eBay customer review by GetHuman user ~Kali PhD from November 26th, 2017

Background on ~Kali PhD's case

GetHuman: ~Kali PhD - can you tell our other eBay customers when your case took place?
~Kali PhD: Yes. It was middle of the night, on November 21st.
GetHuman: Did you reach out to eBay, and if so, how?
~Kali PhD: I used the 866-540-3229 number I found for on the GetHuman eBay customer phone number page I was on: eBay Customer Service Phone Number
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
Shows ~Kali PhD a list of common eBay problems
~Kali PhD: "Report a Seller" was why I was trying to call.

~Kali PhD's review of eBay customer service

GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kali PhD: Had problem with unethical seller. Ebay reviewed the communication, found in my favor, and promised paypal refund within two days. I assume that will happen.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~Kali PhD: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kali PhD: I'd give them a five out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~Kali PhD: For that I would say five out of five.
GetHuman: And finally- any advice for other eBay customers?
~Kali PhD: Call them early in the day or late. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kali PhD taken from his eBay customer service problem that occurred on November 21st, 2017.

eBay

3.30 of 5 stars | 877 reviews
eBay ReviewseBay's Phone NumberAll eBay contact infoGeneral eBay customer service info
~Kali PhD's eBay Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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