eBay: Helpful, but a bit hard to understand accent. C...
A eBay customer review by GetHuman user ~Pretty Impressed from November 23rd, 2017
Background on ~Pretty Impressed's case
GetHuman: ~Pretty Impressed - can you tell our other eBay customers when your case took place?
~Pretty Impressed: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~Pretty Impressed a list of common eBay problems)
~Pretty Impressed: "Technical support" was why I was trying to contact.
~Pretty Impressed's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pretty Impressed: Helpful, but a bit hard to understand accent. Clearly trying to get me through the call as fast as possible, but did resolve my problem.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~Pretty Impressed: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pretty Impressed: I'd give them a five out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~Pretty Impressed: For that I would say two out of five.
GetHuman: And finally- any advice for other eBay customers?
~Pretty Impressed: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pretty Impressed taken from his eBay customer service problem that occurred on November 13th, 2017.