eBay: I had to pry out of his data base the phone num...
A eBay customer review by GetHuman user ~bruce jarsen from November 28th, 2017
Background on ~bruce jarsen's case
GetHuman: ~bruce jarsen - can you tell our other eBay customers when your case took place?
~bruce jarsen: Yes. It was late at night, on November 25th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~bruce jarsen a list of common eBay problems)
~bruce jarsen: "Fraudulent Charge" was why I was trying to call.
~bruce jarsen's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bruce jarsen: I had to pry out of his data base the phone number for one of your contacts. he wanted me to go online with your website and go through all these steps to TRY and find a phone number fof FIDDLEBUCKS.COM in Maryland to contact their salesperson. RIDICULOUS. They don't even show a sales phone number anywhere on their website !! how come you continue to do business with companies like this ?? bruce
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~bruce jarsen: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bruce jarsen: I'd give them a one out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~bruce jarsen: For that I would say two out of five.
GetHuman: And finally- any advice for other eBay customers?
~bruce jarsen: Call them early in the day or late. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bruce jarsen taken from his eBay customer service problem that occurred on November 25th, 2017.