Nice gentleman on the phone. The ebay phone men...
A eBay customer review by GetHuman user GetHuman-313206 from November 26th, 2017
Background on GetHuman-313206's case
GetHuman: GetHuman-313206 - can you tell our other eBay customers when your case took place?
GetHuman-313206: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-313206 a list of common eBay problems)
GetHuman-313206: "Account access" was why I was trying to contact.
GetHuman-313206's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-313206: Nice gentleman on the phone. The ebay phone menu seems to want you to do anything but actually talk to a human. That's a bit frustrating. Aside from the long wait time and the worst phone menus I have ever experienced. It was alright.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
GetHuman-313206: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-313206: I'd give them a three out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
GetHuman-313206: For that I would say five out of five.
GetHuman: And finally- any advice for other eBay customers?
GetHuman-313206: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-313206 taken from his eBay customer service problem that occurred on November 16th, 2017.