eBay: Waiting time is too much after that if they tra...
A eBay customer review by GetHuman user ~sudesh sharma from November 24th, 2017
Background on ~sudesh sharma's case
GetHuman: ~sudesh sharma - can you tell our other eBay customers when your case took place?
~sudesh sharma: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~sudesh sharma a list of common eBay problems)
~sudesh sharma: "Fraudulent Charge" was why I was trying to contact.
~sudesh sharma's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sudesh sharma: Waiting time is too much after that if they transfer call to internally paypal for dispute its also waiting time **mins..So if you want to call ebay and paypal for your dispute.you have to make *-* hrs for all the process.This is the worst experience with ebay.I will not recommend to buy from ebay because customer services not as good.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~sudesh sharma: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sudesh sharma: I'd give them a five out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~sudesh sharma: For that I would say three out of five.
GetHuman: And finally- any advice for other eBay customers?
~sudesh sharma: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sudesh sharma taken from his eBay customer service problem that occurred on November 17th, 2017.