eBay: i waited for a very long time **i was moved bet...
A eBay customer review by GetHuman user ~sara liat from November 21st, 2017
Background on ~sara liat's case
GetHuman: ~sara liat - can you tell our other eBay customers when your case took place?
~sara liat: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~sara liat a list of common eBay problems)
~sara liat: "Account access" was why I was trying to contact.
~sara liat's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sara liat: i waited for a very long time **i was moved betwin * diffrent peeple and in the and i am still with the same problem*im tryng to change my password and i get this massege **Session has timed out*Due to prolonged inactivity your password was not changed. Please re-sign in and try again.***i will really apricate if you will contact me*******@***.com*or***********
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~sara liat: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sara liat: I'd give them a three out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~sara liat: For that I would say two out of five.
GetHuman: And finally- any advice for other eBay customers?
~sara liat: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sara liat taken from his eBay customer service problem that occurred on November 16th, 2017.