eGlobal Wireless: I've called for * days in a row left * messages...
A eGlobal Wireless customer review by GetHuman user ~Precious from November 14th, 2017
Background on ~Precious's case
GetHuman: ~Precious - can you tell our other eGlobal Wireless customers when your case took place?
~Precious: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to eGlobal Wireless, and if so, how?
GetHuman: And which of these common eGlobal Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Precious a list of common eGlobal Wireless problems)
~Precious: "Update account information" was why I was trying to call.
~Precious's review of eGlobal Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's eGlobal Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Precious: I've called for * days in a row left * messages online no one has responded! Oh yeah I'm still waiting if you want to give me a better way to contact someone!
GetHuman: Let's quantify your experience contacting eGlobal Wireless. On a scale of 1 to 5, how easy is it go get help on a eGlobal Wireless problem?
~Precious: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Precious: I'd give them a four out of five on communication.
GetHuman: And what about eGlobal Wireless's ability to quickly and effectively address your problem?
~Precious: For that I would say one out of five.
GetHuman: And finally- any advice for other eGlobal Wireless customers?
~Precious: Call them early in the day or late. Don't forget any personal or account information you might need for eGlobal Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Precious taken from his eGlobal Wireless customer service problem that occurred on November 9th, 2017.
eGlobal Wireless
1.00 of 5 stars | 3 reviews
~Precious's eGlobal Wireless Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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