getSTDtested.com: Nice people, but beware that using a service li...

A getSTDtested.com customer review by GetHuman user ~Know Before You Order from November 15th, 2017

Background on ~Know Before You Order's case

GetHuman: ~Know Before You Order - can you tell our other getSTDtested.com customers when your case took place?
~Know Before You Order: Yeah. It was morning, on November 10th.
GetHuman: Did you reach out to getSTDtested.com, and if so, how?
~Know Before You Order: I used the 866-749-6269 number I found for on the GetHuman getSTDtested.com customer phone number page I was on: getSTDtested.com Customer Service Phone Number
GetHuman: And which of these common getSTDtested.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Know Before You Order a list of common getSTDtested.com problems)
~Know Before You Order: "Track order" was why I was trying to call.

~Know Before You Order's review of getSTDtested.com customer service

GetHuman: So how would you sum up your experience for GetHuman's getSTDtested.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Know Before You Order: Nice people, but beware that using a service like this isn't foolproof. Be sure to get all of your questions answered before proceeding, and understand exactly which situations put your personal information at risk. If you want completely anonymous testing, specify Quest for the lab, and don't provide any real contact info to either getstdtested or the lab.
GetHuman: Let's quantify your experience contacting getSTDtested.com. On a scale of 1 to 5, how easy is it go get help on a getSTDtested.com problem?
~Know Before You Order: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Know Before You Order: I'd give them a one out of five on communication.
GetHuman: And what about getSTDtested.com's ability to quickly and effectively address your problem?
~Know Before You Order: For that I would say five out of five.
GetHuman: And finally- any advice for other getSTDtested.com customers?
~Know Before You Order: Call them early in the day or late. Don't forget any personal or account information you might need for getSTDtested.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Know Before You Order taken from his getSTDtested.com customer service problem that occurred on November 10th, 2017.

getSTDtested.com

3.00 of 5 stars | 1 reviews

~Know Before You Order's getSTDtested.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like getSTDtested.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with getSTDtested.com in any way.

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