I had the best of service from a iYogi represen...
A iYogi customer review by GetHuman user GetHuman-201036 from November 6th, 2017
Background on GetHuman-201036's case
GetHuman: GetHuman-201036 - can you tell our other iYogi customers when your case took place?
GetHuman-201036: Sure. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to iYogi, and if so, how?
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-201036 a list of common iYogi problems)
GetHuman-201036: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.
GetHuman-201036's review of iYogi customer service
GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-201036: I had the best of service from a iYogi representative Sunny Saharan. He was polite, very knowledgeable, patient with me and I could not have asked for more helpful service. He stayed with me until my problem was resolved and made sure I knew what his company could do to improve my PC. I am very grateful for Sunny Saharan's excellent service and will use iYogi service in the future because of him. Thank you Sunny, and iYogi Technical Support!* C. Romine
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
GetHuman-201036: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-201036: I'd give them a two out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
GetHuman-201036: For that I would say three out of five.
GetHuman: And finally- any advice for other iYogi customers?
GetHuman-201036: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-201036 taken from his iYogi customer service problem that occurred on November 3rd, 2017.