I have heard a lot about iYogi from my friends...
A iYogi customer review by GetHuman user ~Lui Mendes from November 18th, 2017
Background on ~Lui Mendes's case
GetHuman: ~Lui Mendes - can you tell our other iYogi customers when your case took place?
~Lui Mendes: Sure. It was afternoon, on November 12th.
GetHuman: Did you reach out to iYogi, and if so, how?
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows ~Lui Mendes a list of common iYogi problems)
~Lui Mendes: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.
~Lui Mendes's review of iYogi customer service
GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lui Mendes: I have heard a lot about iYogi from my friends who have suggested me to take its subscription but I was confused until my laptop showed blue screen error and I called the tech experts to resolve the issue with my laptop. The technicians were so patient and relaxed in solving the issue that I decided to take the subscription then and there. My laptop is working properly now and I am very satisfied with the iYogi services.
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
~Lui Mendes: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lui Mendes: I'd give them a four out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
~Lui Mendes: For that I would say three out of five.
GetHuman: And finally- any advice for other iYogi customers?
~Lui Mendes: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lui Mendes taken from his iYogi customer service problem that occurred on November 12th, 2017.