iYogi: It Happens*Yes yes it was a big day big present...
A iYogi customer review by GetHuman user ~Carol from November 7th, 2017
Background on ~Carol's case
GetHuman: ~Carol - can you tell our other iYogi customers when your case took place?
~Carol: Yup. It was morning, on October 30th.
GetHuman: Did you reach out to iYogi, and if so, how?
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows ~Carol a list of common iYogi problems)
~Carol: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.
~Carol's review of iYogi customer service
GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carol: It Happens*Yes yes it was a big day big presentation and I must say iyogi really pulled me out of the deep mess I was in. My boss had resigned and this new guy was coming on board. Being the second in command I had to give a short presentation of where we were on that quarter. I made a great presentation only problem is I had one hour to go for my meeting and I couldn*€*t find the darn thing! Since I am a previous subscriber to iyogi I got in touch with them and, take my word for it, they clocked exactly * min and thirty two seconds to fix everything. Panic gone and the important thing is I still have a job. Great work guys keep it up.
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
~Carol: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carol: I'd give them a five out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
~Carol: For that I would say five out of five.
GetHuman: And finally- any advice for other iYogi customers?
~Carol: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carol taken from his iYogi customer service problem that occurred on October 30th, 2017.