Iyogi must no longer exist. Tried Live Help, n...

A iYogi customer review by GetHuman user GetHuman-224595 from November 15th, 2017

Background on GetHuman-224595's case

GetHuman: GetHuman-224595 - can you tell our other iYogi customers when your case took place?
GetHuman-224595: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to iYogi, and if so, how?
GetHuman-224595: I used the 800-237-3901 number I found for on the GetHuman iYogi customer phone number page I was on: iYogi Customer Service Phone Number
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-224595 a list of common iYogi problems)
GetHuman-224595: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.

GetHuman-224595's review of iYogi customer service

GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-224595: Iyogi must no longer exist. Tried Live Help, never worked. Tried push to talk, never worked, call number and waited on hold for about ** mins before giving up. Dont waste yourmoney .
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
GetHuman-224595: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-224595: I'd give them a three out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
GetHuman-224595: For that I would say two out of five.
GetHuman: And finally- any advice for other iYogi customers?
GetHuman-224595: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-224595 taken from his iYogi customer service problem that occurred on November 14th, 2017.

iYogi

4.13 of 5 stars | 76 reviews

GetHuman-224595's iYogi Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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