iYogi: Lokesh,my tech, was absolutely wonderful and to...
A iYogi customer review by GetHuman user ~mindy paquin from November 8th, 2017
Background on ~mindy paquin's case
GetHuman: ~mindy paquin - can you tell our other iYogi customers when your case took place?
~mindy paquin: Yeah. It was evening, on October 29th.
GetHuman: Did you reach out to iYogi, and if so, how?
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows ~mindy paquin a list of common iYogi problems)
~mindy paquin: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.
~mindy paquin's review of iYogi customer service
GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mindy paquin: Lokesh,my tech, was absolutely wonderful and took all the time needed to fix my awful problem. He was very kind and EXTREMELY helpful! I really appreciate all that was done!
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
~mindy paquin: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mindy paquin: I'd give them a five out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
~mindy paquin: For that I would say three out of five.
GetHuman: And finally- any advice for other iYogi customers?
~mindy paquin: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mindy paquin taken from his iYogi customer service problem that occurred on October 29th, 2017.