iYogi: Nervous as ****! I was headin in for an intervi...

A iYogi customer review by GetHuman user ~Tally_Jinx from November 7th, 2017

Background on ~Tally_Jinx's case

GetHuman: ~Tally_Jinx - can you tell our other iYogi customers when your case took place?
~Tally_Jinx: Yes I can. It was morning, on November 5th.
GetHuman: Did you reach out to iYogi, and if so, how?
~Tally_Jinx: I used the 800-237-3901 number I found for on the GetHuman iYogi customer phone number page I was on: iYogi Customer Service Phone Number
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows ~Tally_Jinx a list of common iYogi problems)
~Tally_Jinx: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.

~Tally_Jinx's review of iYogi customer service

GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tally_Jinx: Nervous as ****! I was headin in for an interview a few days back*€* I had to print my resume! My printer for some reason did not respond*€* I tried everything under the sun to fix it but it didn*€*t work. For once I had done something right, I had subscribed to iyogi when I bought my laptop a year ago, I thought if there ever was a time I needed them it was now! They logged into my laptop*€* and within * min flat my resume came out nice a crisp. I picked it up and ran for my interview*€* thank you iyogi! Btw im writing this review from my corner office *) cheers
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
~Tally_Jinx: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tally_Jinx: I'd give them a four out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
~Tally_Jinx: For that I would say three out of five.
GetHuman: And finally- any advice for other iYogi customers?
~Tally_Jinx: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tally_Jinx taken from his iYogi customer service problem that occurred on November 5th, 2017.

iYogi

4.13 of 5 stars | 76 reviews

~Tally_Jinx's iYogi Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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