iYogi: The last time that I called for service, which...
A iYogi customer review by GetHuman user ~C Leonard Fath, D.D.S. from November 3rd, 2017
Background on ~C Leonard Fath, D.D.S.'s case
GetHuman: ~C Leonard Fath, D.D.S. - can you tell our other iYogi customers when your case took place?
~C Leonard Fath, D.D.S.: Yes. It was morning, on October 28th.
GetHuman: Did you reach out to iYogi, and if so, how?
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows ~C Leonard Fath, D.D.S. a list of common iYogi problems)
~C Leonard Fath, D.D.S.: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.
~C Leonard Fath, D.D.S.'s review of iYogi customer service
GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~C Leonard Fath, D.D.S.: The last time that I called for service, which was the second time for the same problem, I spent, mostly from being on hold, a total of *.* hours to resolve my issue. Unfortunately, as happened the first time, the fix (which was only the loss of my ability to scroll with the mouse) only lasted for * days. Good Karma!
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
~C Leonard Fath, D.D.S.: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~C Leonard Fath, D.D.S.: I'd give them a five out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
~C Leonard Fath, D.D.S.: For that I would say five out of five.
GetHuman: And finally- any advice for other iYogi customers?
~C Leonard Fath, D.D.S.: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~C Leonard Fath, D.D.S. taken from his iYogi customer service problem that occurred on October 28th, 2017.