netTALK: It is impossible to contact this company, eithe...
A netTALK customer review by GetHuman user ~Angry nettalk customer from November 16th, 2017
Background on ~Angry nettalk customer's case
GetHuman: ~Angry nettalk customer - can you tell our other netTALK customers when your case took place?
~Angry nettalk customer: Sure. It was middle of the night, on November 9th.
GetHuman: Did you reach out to netTALK, and if so, how?
GetHuman: And which of these common netTALK customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry nettalk customer a list of common netTALK problems)
~Angry nettalk customer: "Cancel service" was why I was trying to call.
~Angry nettalk customer's review of netTALK customer service
GetHuman: So how would you sum up your experience for GetHuman's netTALK customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry nettalk customer: It is impossible to contact this company, either by phone or email. Are they DEAD? My phone service certainly is.
GetHuman: Let's quantify your experience contacting netTALK. On a scale of 1 to 5, how easy is it go get help on a netTALK problem?
~Angry nettalk customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry nettalk customer: I'd give them a two out of five on communication.
GetHuman: And what about netTALK's ability to quickly and effectively address your problem?
~Angry nettalk customer: For that I would say three out of five.
GetHuman: And finally- any advice for other netTALK customers?
~Angry nettalk customer: Call them early in the day or late. Don't forget any personal or account information you might need for netTALK to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry nettalk customer taken from his netTALK customer service problem that occurred on November 9th, 2017.