uSamp: the lady wasnt even talking over a whisper and...
A uSamp customer review by GetHuman user ~Allenafaith from November 26th, 2017
Background on ~Allenafaith's case
GetHuman: ~Allenafaith - can you tell our other uSamp customers when your case took place?
~Allenafaith: Yes. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to uSamp, and if so, how?
GetHuman: And which of these common uSamp customer issues best describes the reason you wanted to talk to them?
(Shows ~Allenafaith a list of common uSamp problems)
~Allenafaith: "None of those really matches why I wanted to call uSamp that day." was why I was trying to call.
~Allenafaith's review of uSamp customer service
GetHuman: So how would you sum up your experience for GetHuman's uSamp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Allenafaith: the lady wasnt even talking over a whisper and i couldnt understand her she then put her mic on mute and i had to hang up when i tried to call again it went to voicemail
GetHuman: Let's quantify your experience contacting uSamp. On a scale of 1 to 5, how easy is it go get help on a uSamp problem?
~Allenafaith: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Allenafaith: I'd give them a two out of five on communication.
GetHuman: And what about uSamp's ability to quickly and effectively address your problem?
~Allenafaith: For that I would say one out of five.
GetHuman: And finally- any advice for other uSamp customers?
~Allenafaith: Call them early in the day or late. Don't forget any personal or account information you might need for uSamp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Allenafaith taken from his uSamp customer service problem that occurred on November 22nd, 2017.
uSamp
1.00 of 5 stars | 3 reviews
~Allenafaith's uSamp Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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