Atlantic City Electric: To All Concerned Parties: My name is ******* I...
A Atlantic City Electric customer review by GetHuman user ~HATING THIS MONOPOLY from November 17th, 2017
Background on ~HATING THIS MONOPOLY's case
GetHuman: ~HATING THIS MONOPOLY - can you tell our other Atlantic City Electric customers when your case took place?
~HATING THIS MONOPOLY: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to Atlantic City Electric, and if so, how?
GetHuman: And which of these common Atlantic City Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~HATING THIS MONOPOLY a list of common Atlantic City Electric problems)
~HATING THIS MONOPOLY: "Complaint" was why I was trying to call.
~HATING THIS MONOPOLY's review of Atlantic City Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Atlantic City Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HATING THIS MONOPOLY: To All Concerned Parties: My name is ******* I have no income at this time due to being on un-paid LOA from a major Corp. effective immediately. I was placed on FMLA to undergo treatment for: severe depression*anxiety and suicide attempt. It is because of the above information that I am unable to meet my fiduciary responsibility with Atlantic Electric. I have attempted to broker an additional schedule w*the electric co. offering my docs of release from the hospital to substantiate the late and now broken payment agreement but they will not budge, basically their attitude was that they could care less. I am a resident of Camden Co. But unfortunately I am NOT recipient of the public assistance programs so NO ONE will hear me and This is my only option or my two daughters & I will be in the dark and heat effectively August **rd ****. IS A.C Electric is a heartless monopoly with minions employees that gloat because you have all of us by the throats? I find myself again at the point o
GetHuman: Let's quantify your experience contacting Atlantic City Electric. On a scale of 1 to 5, how easy is it go get help on a Atlantic City Electric problem?
~HATING THIS MONOPOLY: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HATING THIS MONOPOLY: I'd give them a four out of five on communication.
GetHuman: And what about Atlantic City Electric's ability to quickly and effectively address your problem?
~HATING THIS MONOPOLY: For that I would say three out of five.
GetHuman: And finally- any advice for other Atlantic City Electric customers?
~HATING THIS MONOPOLY: Call them early in the day or late. Don't forget any personal or account information you might need for Atlantic City Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HATING THIS MONOPOLY taken from his Atlantic City Electric customer service problem that occurred on November 14th, 2017.