Choxi: I HAVE NO PROBLEM WITH THIS FIRM.ITS A NEW ONE...
A Choxi customer review by GetHuman user ~DOT BERNI from November 25th, 2017
Background on ~DOT BERNI's case
GetHuman: ~DOT BERNI - can you tell our other Choxi customers when your case took place?
~DOT BERNI: Yup. It was evening, on November 23rd.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~DOT BERNI a list of common Choxi problems)
~DOT BERNI: "Warranty claim" was why I was trying to call.
~DOT BERNI's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DOT BERNI: I HAVE NO PROBLEM WITH THIS FIRM.ITS A NEW ONE FOR ME AND THERE PRODUCTS AND DELIVERY WAS OUT STANDING.ILL CONTINUE DOING BUSNESS WITH THIS FIRM.
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~DOT BERNI: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DOT BERNI: I'd give them a two out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~DOT BERNI: For that I would say three out of five.
GetHuman: And finally- any advice for other Choxi customers?
~DOT BERNI: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DOT BERNI taken from his Choxi customer service problem that occurred on November 23rd, 2017.