Choxi: I only got half of my order it is the day befor...
A Choxi customer review by GetHuman user ~Melanie Beeler from November 19th, 2017
Background on ~Melanie Beeler's case
GetHuman: ~Melanie Beeler - can you tell our other Choxi customers when your case took place?
~Melanie Beeler: Yes. It was evening, on November 11th.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~Melanie Beeler a list of common Choxi problems)
~Melanie Beeler: "Cancel order" was why I was trying to call.
~Melanie Beeler's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Melanie Beeler: I only got half of my order it is the day before Christmas Eve and I cannot get a response as to why I only received half my order
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~Melanie Beeler: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Melanie Beeler: I'd give them a four out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~Melanie Beeler: For that I would say three out of five.
GetHuman: And finally- any advice for other Choxi customers?
~Melanie Beeler: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Melanie Beeler taken from his Choxi customer service problem that occurred on November 11th, 2017.