I visit the Chuck E. Cheese in Lake Jackson oft...
A Chuck E. Cheese customer review by GetHuman user GetHuman-172478 from November 7th, 2017
Background on GetHuman-172478's case
GetHuman: GetHuman-172478 - can you tell our other Chuck E. Cheese customers when your case took place?
GetHuman-172478: Yup. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Chuck E. Cheese, and if so, how?
GetHuman: And which of these common Chuck E. Cheese customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-172478 a list of common Chuck E. Cheese problems)
GetHuman-172478: "Cancel a reservation" was why I was trying to call.
GetHuman-172478's review of Chuck E. Cheese customer service
GetHuman: So how would you sum up your experience for GetHuman's Chuck E. Cheese customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-172478: I visit the Chuck E. Cheese in Lake Jackson often. There is now a new manager there she has long brownish hair. She walks around like she is lost, when a worker asked her to come to the toys section so my son could get a prize she took forever like i had all day or something to be waiting on her. She never even appologized for taking her sweet time. And what took her so long was because she was outside smoking a cigarette, which as i have seen she smokes every few minutes. Really how does that look and when she's out there she's usually talking on her cell phone and she is supposed to be the manager of your store i don't think she was a very great choice.* -anonymous
GetHuman: Let's quantify your experience contacting Chuck E. Cheese. On a scale of 1 to 5, how easy is it go get help on a Chuck E. Cheese problem?
GetHuman-172478: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-172478: I'd give them a one out of five on communication.
GetHuman: And what about Chuck E. Cheese's ability to quickly and effectively address your problem?
GetHuman-172478: For that I would say one out of five.
GetHuman: And finally- any advice for other Chuck E. Cheese customers?
GetHuman-172478: Call them early in the day or late. Don't forget any personal or account information you might need for Chuck E. Cheese to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-172478 taken from his Chuck E. Cheese customer service problem that occurred on October 29th, 2017.