Chuck E. Cheese: i visit chuckecheese in Lake Jackson a lot, and...

A Chuck E. Cheese customer review by GetHuman user ~anonymous from November 7th, 2017

Background on ~anonymous's case

GetHuman: ~anonymous - can you tell our other Chuck E. Cheese customers when your case took place?
~anonymous: Yeah. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Chuck E. Cheese, and if so, how?
~anonymous: I used the 888-778-7193 number I found for on the GetHuman Chuck E. Cheese customer phone number page I was on: Chuck E. Cheese Customer Service Phone Number
GetHuman: And which of these common Chuck E. Cheese customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Chuck E. Cheese problems)
~anonymous: "Delivery problem" was why I was trying to call.

~anonymous's review of Chuck E. Cheese customer service

GetHuman: So how would you sum up your experience for GetHuman's Chuck E. Cheese customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: i visit chuckecheese in Lake Jackson a lot, and i have always had a great time. Here latley things havent been the same. A couple of weeks ago when i was there me and my son where picking out a prize. The girl behind the conner called for her manager to come and get the toy he wanted out of the counter. She took her sweet time to come over and she didnt even appologize for haveing me wait as if i had all day she really made my time their horrible i am not a random person or someone she can just mistreat i am a guest and guest all ways come first. She wasnt even busy she was outside smoking a cigarette. And made me wait !
GetHuman: Let's quantify your experience contacting Chuck E. Cheese. On a scale of 1 to 5, how easy is it go get help on a Chuck E. Cheese problem?
~anonymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a two out of five on communication.
GetHuman: And what about Chuck E. Cheese's ability to quickly and effectively address your problem?
~anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other Chuck E. Cheese customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Chuck E. Cheese to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Chuck E. Cheese customer service problem that occurred on October 29th, 2017.

Chuck E. Cheese

1.00 of 5 stars | 13 reviews

~anonymous's Chuck E. Cheese Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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