Citibank (Australia): I am about to be ** years old and between my pe...
A Citibank (Australia) customer review by GetHuman user GetHuman-330600 from October 28th, 2017
Background on GetHuman-330600's case
GetHuman: GetHuman-330600 - can you tell our other Citibank (Australia) customers when your case took place?
GetHuman-330600: Yes I can. It was afternoon, on October 21st.
GetHuman: Did you reach out to Citibank (Australia), and if so, how?
GetHuman: And which of these common Citibank (Australia) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-330600 a list of common Citibank (Australia) problems)
GetHuman-330600: "Question" was why I was trying to call.
GetHuman-330600's review of Citibank (Australia) customer service
GetHuman: So how would you sum up your experience for GetHuman's Citibank (Australia) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-330600: I am about to be ** years old and between my personal days and business I go to the bank often. I use all banks but CITI Bank!!!!!!!!!!!!!!!!!!!!!!!!!!!! I gave them * years to try and it was the hardest most difficult * years of my life. They are all about doing everything possible about raising interest without really informing you and also miss using their power to manipulate situations so that the money always goes their way above anyone else. I have never seen or felt any type of true concern or care as a customer. I am very thankful that I never did big business and only small so my losses I have been able to recover from, but barley. They almost put me on the street with no money. It was thanks to my other bank Chase that gave me the money needed to help with Citi Bank sucking me dry of all my money. I am glad that Chase saw how horrible it was and offered to pay without having to open an account or anything like that, a free gift from Chase Bank they are the best! But Citi Ba
GetHuman: Let's quantify your experience contacting Citibank (Australia). On a scale of 1 to 5, how easy is it go get help on a Citibank (Australia) problem?
GetHuman-330600: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-330600: I'd give them a two out of five on communication.
GetHuman: And what about Citibank (Australia)'s ability to quickly and effectively address your problem?
GetHuman-330600: For that I would say one out of five.
GetHuman: And finally- any advice for other Citibank (Australia) customers?
GetHuman-330600: Call them early in the day or late. Don't forget any personal or account information you might need for Citibank (Australia) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-330600 taken from his Citibank (Australia) customer service problem that occurred on October 21st, 2017.