Concentra: Cut hand need stitches still waiting to see any...
A Concentra customer review by GetHuman user ~cut hand from November 21st, 2017
Background on ~cut hand's case
GetHuman: ~cut hand - can you tell our other Concentra customers when your case took place?
~cut hand: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Concentra, and if so, how?
GetHuman: And which of these common Concentra customer issues best describes the reason you wanted to talk to them?
(Shows ~cut hand a list of common Concentra problems)
~cut hand: "Setup service" was why I was trying to call.
~cut hand's review of Concentra customer service
GetHuman: So how would you sum up your experience for GetHuman's Concentra customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cut hand: Cut hand need stitches still waiting to see anyone have seen insurance person and they have been played I think I will super glue and press on by the time they help it will be healed
GetHuman: Let's quantify your experience contacting Concentra. On a scale of 1 to 5, how easy is it go get help on a Concentra problem?
~cut hand: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cut hand: I'd give them a four out of five on communication.
GetHuman: And what about Concentra's ability to quickly and effectively address your problem?
~cut hand: For that I would say one out of five.
GetHuman: And finally- any advice for other Concentra customers?
~cut hand: Call them early in the day or late. Don't forget any personal or account information you might need for Concentra to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cut hand taken from his Concentra customer service problem that occurred on November 16th, 2017.