Credit Acceptance Corporation: I DONT CARE WHAT ANYONE SAYS...THEY GAVE ME A S...

A Credit Acceptance Corporation customer review by GetHuman user ~blessed in kansas from November 20th, 2017

Background on ~blessed in kansas's case

GetHuman: ~blessed in kansas - can you tell our other Credit Acceptance Corporation customers when your case took place?
~blessed in kansas: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Credit Acceptance Corporation, and if so, how?
~blessed in kansas: I used the 800-634-1506 number I found for on the GetHuman Credit Acceptance Corporation customer phone number page I was on: Credit Acceptance Corporation Customer Service Phone Number
GetHuman: And which of these common Credit Acceptance Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~blessed in kansas a list of common Credit Acceptance Corporation problems)
~blessed in kansas: "Setup an account" was why I was trying to call.

~blessed in kansas's review of Credit Acceptance Corporation customer service

GetHuman: So how would you sum up your experience for GetHuman's Credit Acceptance Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~blessed in kansas: I DONT CARE WHAT ANYONE SAYS...THEY GAVE ME A SECOND CHANCE THAT NO ONE ELSE WOULD!! THEY WORK WITH ME IF I AM A FEW DAYS LATE..THEY ARE ALWAYS PLEASANT..I GET THROUGH QUICKLY.. AND THEY TRY TO HELP ME ANYTIME I CALL WITH A QUESTION!! YOU ROCK C.A.!!
GetHuman: Let's quantify your experience contacting Credit Acceptance Corporation. On a scale of 1 to 5, how easy is it go get help on a Credit Acceptance Corporation problem?
~blessed in kansas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~blessed in kansas: I'd give them a four out of five on communication.
GetHuman: And what about Credit Acceptance Corporation's ability to quickly and effectively address your problem?
~blessed in kansas: For that I would say five out of five.
GetHuman: And finally- any advice for other Credit Acceptance Corporation customers?
~blessed in kansas: Call them early in the day or late. Don't forget any personal or account information you might need for Credit Acceptance Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~blessed in kansas taken from his Credit Acceptance Corporation customer service problem that occurred on November 16th, 2017.

Credit Acceptance Corporation

2.67 of 5 stars | 40 reviews

~blessed in kansas's Credit Acceptance Corporation Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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