Credit Acceptance Corporation: I told them that I was in open bankruptcy and i...

A Credit Acceptance Corporation customer review by GetHuman user ~Very Upset from November 19th, 2017

Background on ~Very Upset's case

GetHuman: ~Very Upset - can you tell our other Credit Acceptance Corporation customers when your case took place?
~Very Upset: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Credit Acceptance Corporation, and if so, how?
~Very Upset: I used the 800-634-1506 number I found for on the GetHuman Credit Acceptance Corporation customer phone number page I was on: Credit Acceptance Corporation Customer Service Phone Number
GetHuman: And which of these common Credit Acceptance Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~Very Upset a list of common Credit Acceptance Corporation problems)
~Very Upset: "Question" was why I was trying to call.

~Very Upset's review of Credit Acceptance Corporation customer service

GetHuman: So how would you sum up your experience for GetHuman's Credit Acceptance Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Very Upset: I told them that I was in open bankruptcy and if they wanted the car to let me know and I would get my stuff out of it and return it. They said no don't worry and let me stranded at work and took my car with all my stuff inside. They are ********.
GetHuman: Let's quantify your experience contacting Credit Acceptance Corporation. On a scale of 1 to 5, how easy is it go get help on a Credit Acceptance Corporation problem?
~Very Upset: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Very Upset: I'd give them a one out of five on communication.
GetHuman: And what about Credit Acceptance Corporation's ability to quickly and effectively address your problem?
~Very Upset: For that I would say five out of five.
GetHuman: And finally- any advice for other Credit Acceptance Corporation customers?
~Very Upset: Call them early in the day or late. Don't forget any personal or account information you might need for Credit Acceptance Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Very Upset taken from his Credit Acceptance Corporation customer service problem that occurred on November 10th, 2017.

Credit Acceptance Corporation

2.67 of 5 stars | 40 reviews

~Very Upset's Credit Acceptance Corporation Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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