H2O Wireless: I was unable to obtain help to make an internat...

A H2O Wireless customer review by GetHuman user ~dump h20 wireless from November 16th, 2017

Background on ~dump h20 wireless's case

GetHuman: ~dump h20 wireless - can you tell our other H2O Wireless customers when your case took place?
~dump h20 wireless: Yes I can. It was afternoon, on November 8th.
GetHuman: Did you reach out to H2O Wireless, and if so, how?
~dump h20 wireless: I used the 800-643-4926 number I found for on the GetHuman H2O Wireless customer phone number page I was on: H2O Wireless Customer Service Phone Number
GetHuman: And which of these common H2O Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~dump h20 wireless a list of common H2O Wireless problems)
~dump h20 wireless: "Cancel Account" was why I was trying to call.

~dump h20 wireless's review of H2O Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's H2O Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dump h20 wireless: I was unable to obtain help to make an international call.*The number given on the website does not work and the * *** customer number was not able to address the problem.
GetHuman: Let's quantify your experience contacting H2O Wireless. On a scale of 1 to 5, how easy is it go get help on a H2O Wireless problem?
~dump h20 wireless: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dump h20 wireless: I'd give them a three out of five on communication.
GetHuman: And what about H2O Wireless's ability to quickly and effectively address your problem?
~dump h20 wireless: For that I would say four out of five.
GetHuman: And finally- any advice for other H2O Wireless customers?
~dump h20 wireless: Call them early in the day or late. Don't forget any personal or account information you might need for H2O Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dump h20 wireless taken from his H2O Wireless customer service problem that occurred on November 8th, 2017.

H2O Wireless

2.38 of 5 stars | 101 reviews

~dump h20 wireless's H2O Wireless Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like H2O Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with H2O Wireless in any way.

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