HomeDepot.com: I needed to match a paint color Leo in the garn...
A HomeDepot.com customer review by GetHuman user ~martha ritter from November 15th, 2017
Background on ~martha ritter's case
GetHuman: ~martha ritter - can you tell our other HomeDepot.com customers when your case took place?
~martha ritter: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to HomeDepot.com, and if so, how?
GetHuman: And which of these common HomeDepot.com customer issues best describes the reason you wanted to talk to them?
(Shows ~martha ritter a list of common HomeDepot.com problems)
~martha ritter: "Track order" was why I was trying to call.
~martha ritter's review of HomeDepot.com customer service
GetHuman: So how would you sum up your experience for GetHuman's HomeDepot.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~martha ritter: I needed to match a paint color Leo in the garner store off timber drive was so helpful he made sure he match the color so well i had to write this not for him LEO
GetHuman: Let's quantify your experience contacting HomeDepot.com. On a scale of 1 to 5, how easy is it go get help on a HomeDepot.com problem?
~martha ritter: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~martha ritter: I'd give them a one out of five on communication.
GetHuman: And what about HomeDepot.com's ability to quickly and effectively address your problem?
~martha ritter: For that I would say one out of five.
GetHuman: And finally- any advice for other HomeDepot.com customers?
~martha ritter: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for HomeDepot.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~martha ritter taken from his HomeDepot.com customer service problem that occurred on November 9th, 2017.