Newegg has a 'guarantee * day' shipping option...

A Newegg customer review by GetHuman user ~Newegg sucks. from November 3rd, 2017

Background on ~Newegg sucks.'s case

GetHuman: ~Newegg sucks. - can you tell our other Newegg customers when your case took place?
~Newegg sucks.: Yeah. It was afternoon, on October 26th.
GetHuman: Did you reach out to Newegg, and if so, how?
~Newegg sucks.: I used the 800-390-1119 number I found for on the GetHuman Newegg customer phone number page I was on: Newegg Customer Service Phone Number
GetHuman: And which of these common Newegg customer issues best describes the reason you wanted to talk to them?
(Shows ~Newegg sucks. a list of common Newegg problems)
~Newegg sucks.: "Complaint" was why I was trying to call.

~Newegg sucks.'s review of Newegg customer service

GetHuman: So how would you sum up your experience for GetHuman's Newegg customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Newegg sucks.: Newegg has a 'guarantee * day' shipping option, and when you do not get your product in the time frame they guarantee all they do is ignore you! HORRIBLE customer service. If you have a similar problem contact your credit card for a refund immediately!!!! NEVER BUY FROM NEWEGG!
GetHuman: Let's quantify your experience contacting Newegg. On a scale of 1 to 5, how easy is it go get help on a Newegg problem?
~Newegg sucks.: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Newegg sucks.: I'd give them a two out of five on communication.
GetHuman: And what about Newegg's ability to quickly and effectively address your problem?
~Newegg sucks.: For that I would say three out of five.
GetHuman: And finally- any advice for other Newegg customers?
~Newegg sucks.: Call them early in the day or late. Don't forget any personal or account information you might need for Newegg to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Newegg sucks. taken from his Newegg customer service problem that occurred on October 26th, 2017.

Newegg

3.20 of 5 stars | 58 reviews

~Newegg sucks.'s Newegg Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Newegg, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Newegg in any way.

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