Simple Mobile: These company no good any more I dont have long...
A Simple Mobile customer review by GetHuman user ~Miriam Castro from November 16th, 2017
Background on ~Miriam Castro's case
GetHuman: ~Miriam Castro - can you tell our other Simple Mobile customers when your case took place?
~Miriam Castro: Yeah. It was evening, on November 7th.
GetHuman: Did you reach out to Simple Mobile, and if so, how?
GetHuman: And which of these common Simple Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Miriam Castro a list of common Simple Mobile problems)
~Miriam Castro: "Service problem" was why I was trying to call.
~Miriam Castro's review of Simple Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Simple Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Miriam Castro: These company no good any more I dont have long distance take my money and dont recive answer if I do paid Cut my service....Very horrible services*
GetHuman: Let's quantify your experience contacting Simple Mobile. On a scale of 1 to 5, how easy is it go get help on a Simple Mobile problem?
~Miriam Castro: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Miriam Castro: I'd give them a four out of five on communication.
GetHuman: And what about Simple Mobile's ability to quickly and effectively address your problem?
~Miriam Castro: For that I would say one out of five.
GetHuman: And finally- any advice for other Simple Mobile customers?
~Miriam Castro: Call them early in the day or late. Don't forget any personal or account information you might need for Simple Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Miriam Castro taken from his Simple Mobile customer service problem that occurred on November 7th, 2017.