Synchrony Bank: Mr., Mrs. or Miss or the responsible customer o...
A Synchrony Bank customer review by GetHuman user ~Ouicher Abdennour from November 22nd, 2017
Background on ~Ouicher Abdennour's case
GetHuman: ~Ouicher Abdennour - can you tell our other Synchrony Bank customers when your case took place?
~Ouicher Abdennour: Yeah. It was late at night, on November 19th.
GetHuman: Did you reach out to Synchrony Bank, and if so, how?
GetHuman: And which of these common Synchrony Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Ouicher Abdennour a list of common Synchrony Bank problems)
~Ouicher Abdennour: "Setup an account" was why I was trying to call.
~Ouicher Abdennour's review of Synchrony Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Synchrony Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ouicher Abdennour: Mr., Mrs. or Miss or the responsible customer of Bank of America service**Good morning.**I am a customer of your bank with the number of mobile banking account following. ***********Can vousme say please how I should proceed to get my bank account number and bank statement if possible by e-mail or postal mail?
GetHuman: Let's quantify your experience contacting Synchrony Bank. On a scale of 1 to 5, how easy is it go get help on a Synchrony Bank problem?
~Ouicher Abdennour: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ouicher Abdennour: I'd give them a three out of five on communication.
GetHuman: And what about Synchrony Bank's ability to quickly and effectively address your problem?
~Ouicher Abdennour: For that I would say two out of five.
GetHuman: And finally- any advice for other Synchrony Bank customers?
~Ouicher Abdennour: Call them early in the day or late. Don't forget any personal or account information you might need for Synchrony Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ouicher Abdennour taken from his Synchrony Bank customer service problem that occurred on November 19th, 2017.