i love taco bell the * layer beefy burrito is a...

A Taco Bell customer review by GetHuman user ~big nigg from November 25th, 2017

Background on ~big nigg's case

GetHuman: ~big nigg - can you tell our other Taco Bell customers when your case took place?
~big nigg: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
~big nigg: I used the 800-822-6235 number I found for on the GetHuman Taco Bell customer phone number page I was on: Taco Bell Customer Service Phone Number
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows ~big nigg a list of common Taco Bell problems)
~big nigg: "Cancel a reservation" was why I was trying to call.

~big nigg's review of Taco Bell customer service

GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~big nigg: i love taco bell the * layer beefy burrito is amazing also the doritos locos tacos and the chicken soft tacos. however, i am very disappointed with the quesorito it is the worst thing from taco bell i have ever recieved.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
~big nigg: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~big nigg: I'd give them a one out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
~big nigg: For that I would say one out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
~big nigg: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~big nigg taken from his Taco Bell customer service problem that occurred on November 16th, 2017.

Taco Bell

2.20 of 5 stars | 121 reviews

~big nigg's Taco Bell Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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