Telecheck: I was checking prior to writing a check if ther...
A Telecheck customer review by GetHuman user ~Just curious from November 19th, 2017
Background on ~Just curious's case
GetHuman: ~Just curious - can you tell our other Telecheck customers when your case took place?
~Just curious: Yup. It was evening, on November 9th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~Just curious a list of common Telecheck problems)
~Just curious: "Dispute a Charge" was why I was trying to call.
~Just curious's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Just curious: I was checking prior to writing a check if there was any reason I would not be allowed. They checked my account *, DL and SS* and said all was good. We shall see when I go to write a check at Sams Club. I had an excellent representative that was quite knowledgeable.
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~Just curious: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Just curious: I'd give them a one out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~Just curious: For that I would say two out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~Just curious: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Just curious taken from his Telecheck customer service problem that occurred on November 9th, 2017.