Telecheck: Tried to pay with check and it was refused, cod...
A Telecheck customer review by GetHuman user ~Ticked off lady from November 15th, 2017
Background on ~Ticked off lady's case
GetHuman: ~Ticked off lady - can you tell our other Telecheck customers when your case took place?
~Ticked off lady: Yup. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~Ticked off lady a list of common Telecheck problems)
~Ticked off lady: "Repayment question" was why I was trying to call.
~Ticked off lady's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ticked off lady: Tried to pay with check and it was refused, code *. Even though I had money in my account. Went to the credit union and the man who checked on this for me was mortified, I have unlimited check writing thru the credit union. The man at Telecheck was asked how many checks are folks allowedto use. The Telechack man stated, "it depends" He would not give a definative answer. The credit Union folks are planning on looking into this issue. In the meantime, I'll not use businesses that use Telechecks. They have a lot of complaints. Ann Marie
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~Ticked off lady: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ticked off lady: I'd give them a two out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~Ticked off lady: For that I would say three out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~Ticked off lady: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ticked off lady taken from his Telecheck customer service problem that occurred on November 14th, 2017.