Zynga: He's going to have them investigate whats going...
A Zynga customer review by GetHuman user ~JANICE MARIE TURRIGIANO from November 13th, 2017
Background on ~JANICE MARIE TURRIGIANO's case
GetHuman: ~JANICE MARIE TURRIGIANO - can you tell our other Zynga customers when your case took place?
~JANICE MARIE TURRIGIANO: Yup. It was afternoon, on November 7th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~JANICE MARIE TURRIGIANO a list of common Zynga problems)
~JANICE MARIE TURRIGIANO: "Report a problem" was why I was trying to call.
~JANICE MARIE TURRIGIANO's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JANICE MARIE TURRIGIANO: He's going to have them investigate whats going on with the problem where it shows i purchased item but it does'nt show where i can trade coins into farm cash.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~JANICE MARIE TURRIGIANO: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JANICE MARIE TURRIGIANO: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~JANICE MARIE TURRIGIANO: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
~JANICE MARIE TURRIGIANO: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JANICE MARIE TURRIGIANO taken from his Zynga customer service problem that occurred on November 7th, 2017.